The Care

All  of High Lee Care Homes Carers are working towards or have achieved Level 2 in Health and Social Care, which is a statutory requirement. Other Care Staff have progressed to completing Level 3 in Health and Social Care.

All Mandatory training is completed each year, such as Food Hygiene, Moving & Handling, Protection of Vulnerable Adults and many other courses that contribute to the level of care that High Lee provides. We encourage all our staff to work as a team to promote a family atmosphere, ensuring that all staff take pride in their work.

Upon starting work at High Lee all new members of staff  work closely alongside experienced care workers, before they are allowed to work on their own, all members undergo a DBS (Disclosure and Barring Service) Check, with and initial ISA (Independent Safeguarding Authority) Check to ensure their suitability for the home.

We aim to have 3 - 4 Carers on duty from 8am - 2pm.   We always have three carers on duty from 2pm - 8pm.  There are two waking night staff from 8pm - 8am, so, will be able to attend to your needs throughout the night. 

The Manager and Supervisor are on duty 5 days a week, the manage is on call during the night for emergencies.

 

Please click here to make an online enquiry with us today.

 

High Lee's Staff Structure:

 

 

The Carers at High Lee Care Home will contribute to improving the quality of life and the personal contentment of the Service Users living in the home.

 

We will achieve this in the following way:-

  • We will create a safe, manageable, attractive and comfortable environment.

  • We will offer personal support and stimulation which encourages Service Users to be as independent as possible, whilst adding to their sense of well being.

  • We will offer personal care in a sensitive and responsive way, treating each person as a special individual.

 

Get in Touch

To find out more about the services mentioned on this website, please click here to make an online enquiry with us today.

We look forward to hearing from you soon.

 

Please Don't be put off by our Rating from the CQC we are actually fully compliant as of 2nd June, however, it was not reflected in the Ratings!